Will I need to print my E-ticket for entry to the Biltmore Estate?
Yes. For the Biltmore Day Pass, your E-ticket is your Biltmore Day Pass ticket. You will receive one page per ticket purchased with bar codes to present at the gate for entry. For the Candlelight Christmas Evening admission, you will exchange your E-ticket for admission at the Group Sales Office on the right as you enter the gates.
How long does it take to tour Biltmore Estate?
Allow yourself a full day to experience all that Biltmore has to offer. Guests are amazed at the size of the estate and you’ll want to give yourself enough time to see the House, Gardens and Antler Hill Village.
Do I need to make reservations after I purchase my tickets? What type of clothing is recommended for my visit?
Biltmore Day Pass: Reservations are required only for certain days for entry by calling the Biltmore office with the phone number provided on the E-ticket. We cannot offer admission without prior reservation due to popularity of this attraction.
Candlelight Christmas Evening: All entries to Candlelight are done by reservation. Times for the Candlelight tour vary and require advance reservations. After you have purchased your tickets, Biltmore will contact you to schedule your reservation time, or you may call the number printed on the e-ticket. Guests will not be admitted without a reservation and Candlelight Ticket. Guests are required to exchange voucher and pick-up tickets at Group Sales office.
If I purchased an Admission but unable to visit as planned, can I cancel my purchase?
Biltmore admission tickets are non-refundable once purchased, however, you may use it on a future visit. When you are ready to visit in the future, please bring your E-ticket to the entry gate. If you would like, you can also give your admission ticket(s) to friends or family to enjoy!
Layers are recommended to account for the variable mountain weather as are comfortable walking shoes.It there a fee to park at Biltmore Estate?
No, parking is free of charge.Are shuttles available at the Estate?
Yes, shuttles are available between the parking area and the Biltmore House.
You will need your own transportation to access the other Estate attractions.
From April to December, a shuttle is also offered from Biltmore House to the Conservatory.
Driving your own car to the Estate is highly recommended as some of the estate venues are located several miles apart. Does Biltmore Estate feature any restaurants where kids eat free?
Yes, at Deerpark Restaurant kids 9 and under eat free of charge.What is the pet policy at Biltmore Estate?
Pets are allowed at Biltmore Estate, but only on the grounds, not in any building (except for service dogs).
All pets must be leashed on estate grounds for their own safety as well as the comfort of our other guests. Please be courteous of others and pick up after your pet.
A very limited number of pet kennels are available at Biltmore. They are self-service and available on a first-come, first-served basis. If you are interested in using a kennel, please see a parking host for kennel information upon arrival on the estate. What is the photo policy at the Estate?
Photography, videotaping, sketching, and cell phone use are not permitted within Biltmore House. Taking photographs of the exterior of Biltmore House and grounds, or sketching images of estate grounds, is permitted for personal use only. All commercial uses are prohibited without express written consent. Recording, filming, photography, or taping of any concert or event is strictly prohibited.Is Biltmore Estate accessible?
Yes! As a car is required to travel between locations throughout the estate, shuttles are provided to the Front Door from the parking lots. In addition, a seasonal shuttle is available from the house to the Conservatory from April through December. Transportation is not provided between Biltmore House and Antler Hill Village & Winery. Driving your own car to the Estate is highly recommended as some of the estate venues are located several miles apart.
Also, at Biltmore House, guests may choose between Park & Ride and Park & Walk parking lots. Park & Ride shuttles guests to the front of Biltmore House whereas Park & Walk requires a 5-10 minute walk.
Guests with visual impairments can receive a complimentary Audio Guide to Biltmore House by visiting the Front Desk of Biltmore House. Guests with hearing difficulties can visit the Front Desk of Biltmore House to request a Neckloop Telecoil Coupler or a printed transcript of our audio guide. Printed transcripts are also available for all Biltmore films shown on the estate.
Sign Language Interpreters are available for all tours offered by Biltmore. To request a Sign Language Interpreter, call 800-411-3812 or email firstname.lastname@example.org at least seven days prior to visiting.
All restaurants and shops on the estate are accessible by wheelchair. Accessible restrooms are indicated by signage.Is the Biltmore House wheelchair accessible?
A visit to Biltmore House includes three floors and several flights of stairs. Because of the historic architecture, only the First and Second Floors are accessible by wheelchair. Guests who are unable to go to the Third Floor and Basement may visit our designated Second Floor rest area and watch a video of the rooms they are unable to access.Does the estate offer wheelchairs?
Biltmore House and the Winery have a limited number of wheelchairs available on a first-come, first-served basis for inside use only. Please bring your own wheelchair to ensure your comfort.What does my Chihuly Nights ticket include?
Your Chihuly Nights ticket includes an evening visit of the First Floor of Biltmore House and surrounding gardens (call the number on your e-Ticket to reserve a time), plus daytime access to Biltmore Gardens, Antler Hill Village, & Winery on the same day or next day as your evening visit. Only the First Floor of Biltmore House is included in your Chihuly Nights ticket.Do I need a reservation for Chihuly Nights?
Yes. All entries to Biltmore Chihuly Nights are done by reservation. Times for the House visit vary and require advance reservations. After you have purchased your tickets, Biltmore will contact you to schedule your reservation time, or you may call the number printed on the e-Ticket. Guests will not be admitted without a reservation and Chihuly Nights Ticket.Can I get a refund on my Chihuly Nights ticket?
No. Tickets are nonrefundable.Can I visit the Biltmore House during the day with my Chihuly Nights tickets?
You may upgrade your Chihuly Nights ticket to include a daytime visit to Biltmore House for just $25 by calling the Biltmore number on your e-Ticket.Are children allowed at Chihuly Nights?
Yes. A child ticket is required to reserve house entry for children 9 and under.